On the (in)convenience of online food shopping...
The boyfriend and I were feeling particularly lazy at the weekend, so we decided to try online grocery shopping. As a 'busy young professional' with a boyfriend who does not enjoy food shopping, it sounded like a good idea to me at the time. We had been thinking about trying it for a while and our local supermarket (which shall remain nameless) was offering a free delivery service for a limited period, so we decided to give it a go. At first it was fun, with me in my pyjamas and he is his boxers, sitting at the computer deciding what we wanted to buy. We chose our items and delivery slot (between 12pm and 2pm on Sunday afternoon) and paid for them. Then we sat and waited for our food. How smug we felt. No more pushing our trolly round the supermarket. No more waiting in long queues. No more carrying our bags up the two flights of steps to our flat.
At precisely 11.58am on Sunday morning the doorbell rang. It was the delivery man with our food. He even gave me a lovely bunch of flowers courtesy of the supermarket to say thanks for our order. Fantastic. Except that he then drove away with about four bags of frozen foood we had ordered in the back of his van. We also discovered that about half of the items I had ordered were out of stock and had been replaced by other items. Five phonecalls later the supermarket finally established that the driver had gone off with half our order and would be returning with the rest later on his round. Sorted. Except that then they rang again to say that there was a problem with processing our payment for the goods and I had more hassle with the debit card. An hour and a half later, the rest of our order finally arrived and order was restored once more.
Somehow, I think it might just be easier to go the supermarket and get the food myself next time : (







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