On becoming a little impatient with life...

I am (yet again) not enjoying life much at the moment. Apart from spending yet another joyous week of suffering with an agonizing sore throat (am currently living off a daily mixture of Nurofen, disposable aspirin and antibiotics - YUM!), the house-buying venture is becoming a real nightmare. At present, the vendor is having a go at the estate agents because nothing is happening and the mortgage people are having a go at the mortgage advisor because nothing is happening, so guess who they're both having a go at? Yup, you've got it - little old me! Since none of this standstill is my fault, I decided to have a go at someone else. Except I'm not really like that - I politely phoned the chimps who work at the housing association who are supposed to be sorting out our loan, just to enquire if they had got my paperwork. About three calls later and after being passed from pillar to post and being told everyone was in a meeting or had gone home, I finally got to speak to a charming woman who argued that she had already told me my paperwork had been received (not true) and that I would have a reply in the post by today (not true). Then she hung up on me (great customer service skills.) Anyway, the postman has merrily been on his way and gone again this morning, unsurprisingly leaving nothing from the loans people. Rang them this afternoon to 'politely enquire' once again what was going on, but of course, they had all aready gone home. Again. So now I face receiving phonecalls tomorrow from all those who I promised I would have answers for. But I do not have these answers. Due to the chimps in the office who have sat on my paperwork for the last two weeks and are probably going to make us lose our flat altogether at the rate they're going : (